Credit and Collection Policy

At Merrimack Health, we are a frontline caregiver providing medically necessary care for all people regardless of ability to pay. Our hospitals offer this care for all patients that come to our facilities 24 hours a day, seven days a week, and 365 days a year.

If you are unable to pay for services, Merrimack Health assists patients in obtaining financial assistance from public programs and other sources whenever appropriate. To remain financially viable as it fulfills its mission, Merrimack Health must appropriately bill and collect for medical services provided to patients. This credit and collection policy is designed to comply with state and federal law and regulations in performing this function. Merrimack Health does not discriminate on the basis of race, color, national origin, citizenship, alienage, religion, creed, sex, sexual preference, age, or disability in its policies or in its application of policies, concerning the acquisition and verification of financial information, pre-screening or pre-treatment deposits, payment plans, deferred or rejected admissions.

For more information, please view our full Credit and Collection Policy in English or Spanish.