Contact Us

Thank you for the privilege of serving you and our communities as your health care provider. To contact us, please see the information below.
If you are experiencing a medical emergency, please call 911 or go to your nearest emergency room.

Merrimack Health Methuen Hospital – Main phone line 978-687-0151.
Merrimack Health Haverhill Hospital – Main phone line 978-374-2000.

• These numbers are for non-urgent, non-emergency service.
• To speak with an operator, please dial “0” to be transferred.

For after-hours, holiday and weekend concerns please call the hospital’s main number and ask to speak to the nursing supervisor.

Our mailing addresses:
Merrimack Health Methuen Hospital
70 East St.
Methuen, MA 01844

Merrimack Health Haverhill Hospital
140 Lincoln Ave,
Haverhill, MA 01830

Patient Medical Records
All requests for medical record information from Merrimack Health are directed to the the hospital location at which you were seen. More information on obtaining medical records is available by clicking here.

Patient Advocate
We encourage you to always speak first with your direct care provider if you have questions or concerns in real time about the care you are receiving. If you need further support regarding clinical care delivery, our patient advocate is happy to assist.

Please call 978-687-0156 x2399

• This phone number is monitored and responded to during regular business hours Monday through Friday.
• Please allow 24 hours for a response.

Patient Billing
To pay your hospital bill:

• Call 800-695-2514, or
• Go online by clicking here for your convenience.

For questions regarding patient billing:

• Email patientpayment@merrimackhealth.org, or
• Call Patient Accounts at 978-683-4000, ext. 2850, Monday through Friday, 8 a.m. to 4:30 p.m.